FAQs

To upgrade your device, please contact us at [email protected].

Our device was created for people with vision that is impaired by retinal diseases specifically macular degeneration.  With other issues that degrade your vision, such as dense cataracts or other retinal diseases that affect the vision in different ways, the efficacy of our technology may be decreased. It is best to contact your ophthalmologist or optometrist to see if you are a candidate.

We have designed our technology to be very simple and user friendly. There are a few different settings you can choose from with the click of a button.  You can set it in automatic mode with a click of a button.

The eye glasses are one size fits all for the EYE5 and EYE6. All models have adjustable nose pieces for fit and comfort.

• Watching TV
• Reading
• Using a Computer
• Plays & Concerts
• Interacting with others at gatherings 
• And many others daily tasks that we have seen people use the glasses for!

The glasses can be used in a variety of lighting conditions, and include a brightness adjustment so the user can adjust as needed.

Experiment with the reading material at different distances and magnification to find what is the most comfortable for you.

Eye glass prescriptions are relatively stable later in life and will likely not be an issue. Because our technology zooms into text, makes edges crisper and lighting bolder and brighter, the addition of minimal prescriptions in our eyewear will likely be unnecessary. If vision worsens due to your retinal pathology, you will also not need adjustments to your eyewear. However, if you are prescription dependent prior to using our technology, there may be a chance you will need prescription inserts in our glasses, which is something we can easily provide, and can be adjusted over time.

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First, ensure that the nose piece of the EYE5 and EYE6 is adjusted to fit comfortably on your face. The placement of the glasses on our head and nose should line the displays directly in front of your eyes. Then, try adjusting the brightness of the glasses until it is at a comfortable level for viewing.

There is no fitting needed for the EYE5 or EYE6 except for nose piece adjustment to make sure the glasses are properly seated.

Yes, many times the Eyedaptic glasses can fit over your glasses. We can fit the glasses with prescription lens inserts depending on the model, however, they are rarely required.

No. They are not intended or recommended for use while driving.

Relatively stationary tasks are best where the head is not moving around excessively. These include sitting and reading, watching television, shopping, bingo and other games, and having conversations.  Tasks they are not intended for would be running, biking, using power tools or driving.

Yes, both the EYE5 and the EYE6 are made to be tethered to the remote-control phone, and power to the glasses is supplied by the phone and must always be plugged into the phone for operation.

Check with your medical practice or dealer at point of sale for their return policy.

Unfortunately, similar to hearing aids these devices are paid for directly by the user. However, VSP Insurance does have provisions to reimburse part of the cost of low vision aids, as does the Veteran Affairs.

There is a one-year warranty that covers manufacturer defects from the date of purchase on Eyedaptic branded products, included in their original box.  Repair or replacement for defective products is at Eyedaptic’s discretion.  Product registration is required for activation of the warranty.

Yes, we performed a clinical study that showed improvement in visual acuity and tasks of daily living.

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