Frequently Asked Questions
Find out if the Eyedaptic EYE2 is Right for You:
Will it work for me?
Our device was created for people with vision that is impaired by retinal diseases specifically macular degeneration. With other issues that degrade your vision, such as dense cataracts or other retinal diseases that affect the vision in different ways, the efficacy of our technology may be decreased. It is best to contact your ophthalmologist or low vision optometrist to see if you are a candidate.
Is it simple to use?
We have designed our technology to be very simple and user friendly. There are a few different settings you can choose from with the click of a button. You can set it in automatic mode with a click of a button.
Is it one size fits all?
The eye glasses themselves are one size fits all, however the side arms are highly adjustable to be narrower, wider, or hug the shape of your head as you wish. It also comes with a removable head strap to help keep them in place and reduce the weight off of the bridge of your nose, if desired.
What are the tasks I can use this with?
- Watching TV
- Using a Computer
- Plays & Concerts
- Interacting with others at gatherings
- And many others daily tasks that we have seen people use the glasses for!
Can I use this outdoors or in low light situations?
The glasses can be used in a variety of lighting conditions, and include a brightness adjustment so the user can adjust as needed.
What should I expect when I first use the glasses for reading?
Experiment with the reading material at different distances and magnification to find what is the most comfortable for you.
Will my device need adjustments if my vision changes?
Eye glass prescriptions are relatively stable later in life and will likely not be an issue. Because our technology zooms into text, makes edges crisper and lighting bolder and brighter, the addition of minimal prescriptions in our eyewear will likely be unnecessary. If vision worsens due to your retinal pathology, you will also not need adjustments to your eyewear. However, if you are prescription dependent prior to using our technology, there may be a chance you will need prescription inserts in our glasses, which is something we can easily provide, and can be adjusted over time.
How do I get started?
Please submit the form on the contact page and we will get in touch with you. Contact Page Form »
How do I make sure it is properly set up and focused?
The displays slide back and forth easily to adjust for an individual’s interpupillary distance, and is outlined in our user guide. You want them in front of each eye when looking in the distance.
How do I fit the device?
The ear piece arms can be bent so they are snug around your ears and there is an optional strap included which can take some of weight off the bridge of your nose, as well as keep them properly seated in a variety of conditions.
Can it be worn over glasses?
No. To eliminate the need to wear eye glasses with our eyewear, there will be inserts with your prescription if needed. They fit seamlessly with the eyewear so you don’t have to wear glasses with them, and is available through your optometrist.
Can I drive with them on?
No. They are not intended or recommended for use while driving.
What tasks are they intended for?
Relatively stationary tasks are best where the head is not moving around excessively. These include sitting and reading, watching television, shopping, bingo and other games, and having conversations. Tasks they are not intended for would be running, biking, using power tools or driving.
Do I have to keep this plugged in?
No, the glasses themselves have a battery life. However, we recommend that your device remain connected to its charging pack during use, which fits easily in your pocket. This will ensure all day operation for the glasses.
Can I return it?
There is currently a 30-day money back guarantee, simply pay shipping and handling.
Does my insurance cover it?
Unfortunately, similar to hearing aids these devices are paid for directly by the user.
Is there a warranty?
Yes, there is a one-year warranty included on all software and hardware.
Is there clinical data to support the device?
Yes, we performed a clinical trial that showed improvement in visual acuity and tasks of daily living.